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Exam 70-447: UPGRADE: MCDBA Skills to MCITP Database Administrator by Using Microsoft SQL Server 2005 Curriculum Outline

Designing a Database Server Infrastructure for SQL Server 2005

Overview/Description
To specify the appropriate requirements for implementing SQL Server 2005, identify suitable instance and physical storage strategies, and determine the appropriate way to design a database consolidation plan, given a SQL Server scenario

Target Audience

Professionals pursuing a career as a Database Administrator

Prerequisites

Candidates for the MCITP: Database Administrator certification should have taken and passed exam 70-431 to be certified as an MCTS: SQL Server 2005

Expected Duration

2.25 Hours

Objectives :

Designing a Database Server Infrastructure for SQL Server 2005

identify the infrastructure requirements for implementing SQL Server 2005 database server in a given scenario.

determine the appropriate configuration requirements of a given SQL Server 2005 implementation scenario.

identify an appropriate SQL Server instance deployment strategy for a given scenario.

identify the appropriate physical storage strategy for SQL Server 2005 in a given scenario.

determine the appropriate instance and physical storage strategies to implement for a specific SQL Server deployment scenario.

identify issues to be taken into consideration when gathering information for consolidation.

identify the steps involved in designing a SQL Server consolidation strategy, given a specific database scenario.

determine the appropriate strategy for designing a migration plan for a consolidated environment, given a specific SQL Server database scenario.

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Designing Security for a Database Server Infrastructure for SQL Server 2005

Overview/Description
To identify business security requirements, select the appropriate authentication method, and specify a security design for different levels of the SQL Server environment

Target Audience

Professionals pursuing a career as a Database Administrator

Prerequisites

Candidates for the MCITP: Database Administrator certification should have taken and passed exam 70-431 to be certified as an MCTS: SQL Server 2005

Expected Duration

3.00 Hours

Objectives :

Designing Security for a Database Server Infrastructure for SQL Server 2005

identify security requirements when designing a SQL Server environment for a given business scenario.

determine security recommendations when designing a SQL Server environment for a given business scenario.

identify the authentication requirements of a given enterprise scenario.

determine the appropriate authentication method for a given SQL Server enterprise scenario.

identify best practices when designing Windows password policies for the SQL Server environment in a given scenario.

identify best practices when designing Windows services and securing the network for the SQL Server environment.

identify the considerations involved in designing service-level security for the SQL Server environment in a given scenario.

identify the considerations involved in designing database-level security for the SQL Server environment, given a scenario.

identify the considerations involved in designing object-level security for the SQL Server environment, given a scenario.

determine the appropriate security strategy for SQL Server in a given enterprise scenario.

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Designing the Physical Database for SQL Server 2005

Overview/Description
To identify physical database requirements, select the appropriate strategy for designing database objects, and determine suitable database naming standards and change control procedures

Target Audience

Professionals pursuing a career as a Database Administrator

Prerequisites

Candidates for the MCITP: Database Administrator certification should have taken and passed exam 70-431 to be certified as an MCTS: SQL Server 2005

Expected Duration

2.75 Hours

Objectives :

Designing the Physical Database for SQL Server 2005

identify considerations when designing the physical structure of a database in a given scenario.

recognize how to normalize and document a database in a given scenario.

determine how to improve a database design for performance using normalization, given a scenario.

identify the appropriate strategy for designing filegroups in a given database scenario.

identify the appropriate strategy for designing tables in a given database scenario.

identify the appropriate strategy for designing indexes and views, given a scenario.

determine the appropriate strategy for designing database objects in a given scenario.

recognize best practices for using naming conventions and standards in a given scenario.

recognize best practices for establishing a database change control procedure for a given scenario.

determine the appropriate database naming standards and change control procedures to use in a given scenario.

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Designing a Database Server High Availability Solution for SQL Server 2005

Overview/Description
To select the appropriate database storage design for a high availability scenario and identify a suitable replication solution

Target Audience

Professionals pursuing a career as a Database Administrator

Prerequisites

Candidates for the MCITP: Database Administrator certification should have taken and passed exam 70-431 to be certified as an MCTS: SQL Server 2005

Expected Duration

1.75 Hours

Objectives :

Designing a Database Server High Availability Solution for SQL Server 2005

determine the appropriate RAID solution to implement in a given SQL Server scenario.

identify how to implement a SAN solution for high availability in a given scenario.

determine the appropriate database storage solution for a high availability scenario.

select the appropriate replication solution for a scenario.

identify a strategy for implementing replication in a given scenario.

determine a database replication strategy for a specified scenario.

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Designing a Database Failover Solution for SQL Server 2005

Overview/Description
To identify the appropriate cluster configuration solution, database mirroring solution, and log shipping solution for a database

Target Audience

Professionals pursuing a career as a Database Administrator

Prerequisites

Candidates for the MCITP: Database Administrator certification should have taken and passed exam 70-431 to be certified as an MCTS: SQL Server 2005

Expected Duration

2.25 Hours

Objectives :

Designing a Database Failover Solution for SQL Server 2005

identify the considerations involved in designing a Microsoft cluster service.

recognize how to install failover clustering for SQL Server 2005.

determine the appropriate cluster configuration to implement, given a scenario.

recognize how server role switching works in database mirroring.

recognize the considerations involved in designing a database mirroring strategy.

determine a database mirroring solution for a given scenario.

identify the considerations involved in designing a log shipping strategy.

determine the appropriate log shipping solution for a given scenario.

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Designing a Database Server Data Recovery Solution for SQL Server 2005

Overview/Description
To select the appropriate data backup and recovery solution for a SQL Server 2005 database

Target Audience

Professionals pursuing a career as a Database Administrator

Prerequisites

Candidates for the MCITP: Database Administrator certification should have taken and passed exam 70-431 to be certified as an MCTS: SQL Server 2005

Expected Duration

2.25 Hours

Objectives :

Designing a Database Server Data Recovery Solution for SQL Server 2005

identify the data recovery requirements of a given business scenario and determine the appropriate recovery model to use.

identify considerations for designing an appropriate backup strategy for a given database scenario.

identify database backup considerations.

determine the appropriate backup strategy for a database scenario.

identify considerations for designing a disaster recovery plan.

identify the appropriate restore strategy for a given database scenario.

determine a recovery strategy for a given database scenario.

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Optimizing SQL Server 2005 Performance

Overview/Description
To identify ways of optimizing the performance of SQL Server 2005

Target Audience

Professionals pursuing a career as a Database Administrator

Prerequisites

Candidates for the MCITP: Database Administrator certification should have taken and passed exam 70-431 to be certified as an MCTS: SQL Server 2005.

Expected Duration

3.00 Hours

Objectives :

Optimizing SQL Server 2005 Performance

recognize how to optimize server performance using memory configuration options in a given scenario.

recognize how to optimize server performance using I/O configuration options and Windows options in a given scenario.

recognize how to troubleshoot database performance in a given scenario.

troubleshoot the performance of SQL Server 2005 in a given scenario.

troubleshoot and analyze query performance in a given scenario.

optimize database indexes in a given scenario.

recognize how to optimize stored procedures in a given scenario.

identify considerations when managing concurrent data access in a given database scenario.

identify and troubleshoot query performance issues in SQL Server 2005.

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Optimizing a Database Data Recovery Plan for SQL Server 2005

Overview/Description
To identify potential causes of database failure, and select the appropriate fault tolerance and restore strategies for a scenario

Target Audience

Professionals pursuing a career as a Database Administrator

Prerequisites

Candidates for the MCITP: Database Administrator certification should have taken and passed exam 70-431 to be certified as an MCTS: SQL Server 2005.

Expected Duration

2.00 Hours

Objectives :

Optimizing a Database Data Recovery Plan for SQL Server 2005

identify and troubleshoot the causes of database failure in a given scenario.

recognize how to install failover clustering for high availability and fault tolerance.

recognize how to set up database mirroring for fault tolerance, given a scenario.

determine and configure the appropriate fault tolerance plan for a scenario.

identify considerations for recovering from a database disaster in a given scenario.

identify and implement the appropriate restore strategy to recover a database in a given scenario.

determine how best to recover data following a given database disaster scenario.

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Monitoring and Maintaining a Database in SQL Server 2005

Overview/Description
To monitor a database, automate database maintenance tasks, and configure reporting services for SQL Server 2005

Target Audience

Professionals pursuing a career as a Database Administrator

Prerequisites

Candidates for the MCITP: Database Administrator certification should have taken and passed exam 70-431 to be certified as an MCTS: SQL Server 2005.

Expected Duration

3.00 Hours

Objectives :

Monitoring and Maintaining a Database in SQL Server 2005

identify the steps for establishing a performance baseline.

use SQL Server Profiler to monitor a database in a given scenario.

recognize how to tune a database using the Database Engine Tuning Advisor in a given scenario.

monitor and tune a database using SQL Server Profiler and Database Engine Tuning Advisor.

recognize how to automate database administration tasks using SQL Server Agent in a given scenario.

recognize how to create alerts and operators in a given scenario.

create and implement a database maintenance strategy for a given scenario.

recognize how to use the Maintenance Plan Wizard to automate database maintenance tasks.

manage reports in SQL Server 2005.

configure reporting services in SQL Server 2005.

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Managing Data Between Servers and Databases

Overview/Description
To recognize how to manage change, configure and work with linked servers, and manage and tune replication in SQL Server 2005

Target Audience

Professionals pursuing a career as a Database Administrator

Prerequisites

Candidates for the MCITP: Database Administrator certification should have taken and passed exam 70-431 to be certified as an MCTS: SQL Server 2005.

Expected Duration

2.50 Hours

Objectives :

Managing Data Between Servers and Databases

identify considerations for managing change in the SQL Server 2005 environment, given a scenario.

determine the appropriate change control strategy for a given scenario.

recognize how to configure a linked server in a given scenario.

recognize how to query data on a linked server in a given scenario.

work with linked servers in a given scenario.

recognize how to monitor replication in a given scenario.

recognize how to modify replication configuration and resolve replication conflicts in a given scenario.

tune a replication configuration in a given scenario.

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Managing and Maintaining Database Security in SQL Server 2005

Overview/Description
To identify strategies for auditing database security at the server and user levels, and determine the appropriate way to protect against and respond to different types of attack on SQL Server

Target Audience

Professionals pursuing a career as a Database Administrator

Prerequisites

Candidates for the MCITP: Database Administrator certification should have taken and passed exam 70-431 to be certified as an MCTS: SQL Server 2005.

Expected Duration

2.50 Hours

Objectives :

Managing and Maintaining Database Security in SQL Server 2005

identify an appropriate strategy for auditing access to SQL Server at the server level, given a scenario.

identify considerations for choosing an encryption algorithm, and recognize how to use the Microsoft Baseline Security Analyzer and SQL Server Surface Area Configuration tools to secure SQL Server.

determine an appropriate strategy for monitoring and auditing SQL Server access in a given scenario.

recognize strategies for auditing user access to SQL Server in a given scenario.

recognize how to verify account policies and user accounts in SQL Server 2005, given a scenario.

use stored procedures and views to verify account policy and user account information in SQL Server 2005.

recognize how to protect SQL Server against SQL injection and DoS attacks.

recognize how to protect SQL Server against viruses, worms, and internal attacks.

determine how to protect against and respond to attacks on SQL Server, given a scenario.

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Managing Database Data in a SQL Server 2005 Environment

Overview/Description
To recognize how to create and deploy SSIS packages, and enforce data quality and data integrity in a SQL Server 2005 database

Target Audience

Professionals pursuing a career as a Database Administrator

Prerequisites

Candidates for the MCITP: Database Administrator certification should have taken and passed exam 70-431 to be certified as an MCTS: SQL Server 2005.

Expected Duration

3.25 Hours

Objectives :

Managing Database Data in a SQL Server 2005 Environment

recognize how to create an SSIS package in a given scenario.

recognize how to run, configure, and troubleshoot SSIS packages in a given scenario.

recognize how to deploy SSIS packages in a given scenario.

create and deploy an SSIS package in a given scenario.

recognize how to use DML and DDL triggers to enforce data quality in a SQL Server 2005 database.

recognize how to configure the page_verify option to enforce data quality in a given scenario.

configure database options to enforce data quality in a SQL Server 2005 database.

recognize how data types are used to enforce data integrity in SQL Server 2005.

recognize how to enforce data integrity using constraints, given a scenario.

enforce data integrity within a SQL Server 2005 database.

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Exam 70-621: PRO: Upgrading your MCDST Certification to MCITP Enterprise Support Curriculum Outline

Installing Windows Vista

Overview/Description
There are a number of versions of the Windows Vista operating system, each designed for a particular situation. Because the cost of upgrading operating systems can be steep, choosing the right version of an operating system is important. The chosen operating system version must support current needs as well as take into account possible future requirements. Hardware requirements must also be taken into account before an upgrade occurs. Will the current hardware profiles suffice or will an expensive upgrade be required in order to support the chosen operating system? This course is designed to describe the basic hardware requirements of Windows Vista as well as the different versions of the operating system and their different capabilities. How to choose between an upgrade or a fresh install as well as choosing an automated or attended installation is also covered in this course.

Target Audience
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Prerequisites
Candidates for the exam should have 1 year experience in the IT field and have experience with or a need to resolve issue concerning network connectivity, desktop OS’s, security and client applications.

Expected Duration (hours)
2.0

Lesson Objectives

Installing Windows Vista

Recognize the hardware requirements to install Windows Vista in a given scenario

Distinguish between the Windows Vista editions

Install Windows Vista

Identify the considerations for successful dual-boot configuration

Choose the correct method to troubleshoot an installation issue

Perform an attended Windows Vista installation

Recognize the automated deployment options for Windows Vista

Identify the tools for unattended installations

Install Windows Vista through WDS

Use the System Preparation Tool

Install Vista using a disk image

Perform an automated Windows Vista installation

Use Vistas automated deployment tools

Course Number:
mv_wvcc_a01_it_enus

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Configure Windows Vista Environments

Overview/Description
Microsoft has added several new features to the Windows Vista desktop environment, among them the new Aero Glass user interface and the addition of the Windows Sidebar which displays and organizes gadgets. This course describes Windows Vista management utilities and how to use them and how to install and manage devices in Vista the new Aero Glass and Sidebar features of Vista and how to configure them. This course also the new Aero Glass and Sidebar features of Vista and how to configure them. Describes Windows Vista management utilities and how to use them and how to install and manage devices in Vista.

Target Audience
TBC

Prerequisites
TBC

Expected Duration (hours)
2.5

Lesson Objectives

Configure Windows Vista Environments

Add a snap-in to the Microsoft Management Console

Match the registry keys to the description

Update a device driver |w

Install a device

Configure video adapter settings

Configure multiple monitor display support

Configure an I/O device

Manage Vista services

Install a non Plug-and-Play device

Configure mouse options

Set up multiple monitor display

Configure the Vista desktop

Configure multilingual and regional settings

Configure accessibility settings

Configure Internet Explorer 7 features

Configure Internet Explorer 7 security

Configure Windows Vista desktop settings.

Course Number:
mv_wvcc_a02_it_enus

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Windows Vista Users and Groups

Overview/Description
The use of user and group accounts is fundamental in any network environment for both security and ease of administration. This course describes the types of user and group accounts available for Windows Vista clients, explains how to manage them, and covers best practices for their use.

Target Audience
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Prerequisites
Candidates for the exam should have 1 year experience in the IT field and have experience with or a need to resolve issue concerning network connectivity, desktop OS’s, security and client applications.

Expected Duration (hours)
1.0

Lesson Objectives

Windows Vista Users and Groups

Identify the features of Vista user accounts

Configure user accounts

Manage user account properties

Recognize how to troubleshoot user account authentication

Configure a group account

Configure users and groups

Course Number:
mv_wvcc_a03_it_enus

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Security in Windows Vista

Overview/Description
In today’s computing reality, security has become the number one concern of administrators and regular users alike. Windows Vista builds on Microsoft’s existing security mechanisms, such as Group Policy within Active Directory and Local Group Policy Objects to provide security for computer systems. Windows Vista also builds on the firewall protection introduced in Windows XP and integrates Microsoft’s Windows Defender software to protect against spyware and malware. This course covers the use of Group Policy, user account policies, Windows Firewall, and Windows Defender. As well, features new to Windows Vista – specifically User Account Control, Windows Security Center, and Windows CardSpace are described.

Target Audience
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Prerequisites
Candidates for the exam should have 1 year experience in the IT field and have experience with or a need to resolve issue concerning network connectivity, desktop OS’s, security and client applications.

Expected Duration (hours)
1.5

Lesson Objectives

Security in Windows Vista

Set a policy on an account

Identify the benefits of using GPOs

Match the user account control policy with the scenario

Identify the features of User Account Control

Select the appropriate User Account control Policy for a given scenario

Configure Windows Defender

Recognize the features of |w Windows Vista Security Center

List the ways Windows Vista deals with unwanted software

Configure Windows Firewall

Control access to files and folders using NTFS permissions

Identify the features of BitLocker drive encryption

Identify the features of Windows CardSpace

Create an inbound rule in Windows Firewall

Set NTFS permissions

Course Number:
mv_wvcc_a04_it_enus

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Windows Vista Network Connectivity

Overview/Description
The vast majority of computers in use today are networked in some fashion – either to the Internet or to other computers. Windows Vista includes new features and enhancements designed to make networking easier, safer, and more reliable for both home and business users. With the explosion of wireless networking products available for both home and business environments, Vista includes many new features and upgrades to Windows wireless networking technology. Along with Windows Vista wireless capabilities, this course explains the features new to Windows Vista including the Network and Sharing Center and Network Map. As well, those features enhanced from previous Windows versions that provide the increased security, reliability, and ease of management offered by Windows Vista are described.

Target Audience
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Prerequisites
Candidates for the exam should have 1 year experience in the IT field and have experience with or a need to resolve issue concerning network connectivity, desktop OS’s, security and client applications.

Expected Duration (hours)
2.0

Lesson Objectives

Windows Vista Network Connectivity

Configure network adapter properties

List the common causes of network adapter problems

Configure network connection settings

Configure sharing and discovery settings

Set properties for a network adapter

Customize network settings

Set up a VPN client

Identify the VPN connection methods supported by Vista

Identify the remote authentication protocols supported by Vista

Set up a VPN connection

Configure wireless network settings

Configure security for a wireless network

Identify the benefits and features of TCP/IP

Manually configure IP addressing

Recognize advanced TCP/IP settings

Test an IP configuration

Set up a secure wireless connection

Set up and test an IP configuration

Troubleshoot a network connection

Course Number:
mv_wvcc_a05_it_enus

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Configuring Windows Vista Applications

Overview/Description
Windows Vista replaces or upgrades many of the applications that came standard with previous versions of Windows. New applications and improvements to existing ones are designed to increase security, productivity and ease of use. The default applications and features included with the Vista operating system depend on the version of Vista that is installed. This course covers many of these new applications and upgrades and explains their use and configuration. New applications include Windows Sidebar, Windows Meeting Space, and Windows SideShow. Upgrades and improvements have been made to such applications as Windows Media Player and Windows Mail, previously known as Outlook Express. These changes are described as well.

Target Audience
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Prerequisites
Candidates for the exam should have 1 year experience in the IT field and have experience with or a need to resolve issue concerning network connectivity, desktop OS’s, security and client applications.

Expected Duration (hours)
1.5

Lesson Objectives

Configuring Windows Vista Applications

Set up Windows Media Player 11

Identify the features of Windows Media Player 11

Recognize the features of Windows Vista Media Center

Troubleshoot the setup of a media center device

Add a new e-mail account in Windows Mail

Modify an existing account in Windows Mail

Customize Windows Mail

Recognize the features of Windows Contacts

Recognize the features of Windows Calendar

Configure Windows Fax and Scan

Configure Windows Meeting Space

Configure Windows Mail

Course Number:
mv_wvcc_a06_it_enus

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Windows Vista Maintenance and Optimization

Overview/Description
An optimized operating system runs at peak performance and helps to ensure that applications and hardware perform as they are designed to. Windows Vista has many tools to help achieve the goal of an optimized system along with monitoring tools that help ensure the system continues to perform at its best. This course describes many of the performance monitoring tools of Windows Vista and explains the strategies for system optimization.

Target Audience
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Prerequisites
Candidates for the exam should have 1 year experience in the IT field and have experience with or a need to resolve issue concerning network connectivity, desktop OS’s, security and client applications.

Expected Duration (hours)
2.0

Lesson Objectives

Windows Vista Maintenance and Optimization

Use the Performance and Reliability Monitor

Identify the performance monitoring options in Vista

Troubleshoot system performance

Recognize how using SuperFetch can boost system performance

Monitor the system

Monitor system performance

Monitor system reliability

Analyze a system bottleneck

Set system properties

Identify the features of the system tool

Use system configuration

Create a new scheduled task

Use Event Viewer

Identify indexing options

Configure tasks and events

Course Number:
mv_wvcc_a07_it_enus

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Windows Vista Mobile Computing and Troubleshooting

Overview/Description
In both the business and private sectors, laptop computers are rapidly catching up to desktop PCs in numbers. With the major improvements to mobile technologies over the recent years, laptops have fast become a viable, and even desirable, replacement for desktop systems. Windows Vista was designed with this growth in mobile computing in mind. This course covers Vista’s focus on mobility, and explains the new and updated features related to the various mobile platforms such as laptops, Tablet PCs, and handheld devices. Vista’s Mobility Center, where display and energy use settings can be configured is described, along with Vista’s Sync Center which allows synchronization between mobile and desktop devices. This course also covers system recovery and troubleshooting should problems arise that cause either a full or partial system failure.

Target Audience
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Prerequisites
Candidates for the exam should have 1 year experience in the IT field and have experience with or a need to resolve issue concerning network connectivity, desktop OS’s, security and client applications.

Expected Duration (hours)
2.5

Lesson Objectives

Windows Vista Mobile Computing and Troubleshooting

Create a custom power plan

Recognize the power plan options in Vista

Recognize the options for configuring a notebooks power buttons

Configure presentation settings for a mobile PC

Recognize the options for setting up multiple monitor display

Recognize the features of the Sync Center

Recognize the features of Windows SideShow

Recognize the Tablet PC options in Windows Vista

Configure mobility options

Recognize how to configure Tablet PC settings for a given scenario

Use Remote Desktop

Use Remote Assistance

Use advanced boot options

Match the recovery technique with the situation

Use Windows Vista Backup

Use System Restore

Use the backup and restore center

Troubleshoot a remote assistance issue

Course Number:
mv_wvcc_a08_it_enus

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Deploying Windows Vista

Overview/Description
Microsoft Windows Vista is the leading operating system used on desktops throughout the world in enterprise and home environments. It provides enhanced security, performance, reliability, and reduced cost for deployment and management. This course discusses the deployment infrastructure for enterprise environments and the different deployment methods that can be used to deploy Windows Vista, either by upgrading or performing cleaning installations. It also demonstrates how to prepare the target computers for installation, perform deployments of Windows Vista using an image, and carry out post-installation tasks.

Target Audience
Support personnel supporting Windows Vista; technical professionals.

Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues

Expected Duration (hours)
2.0

Lesson Objectives

Deploying Windows Vista

Identify the functions of Microsoft Solution Accelerator for Business Desktop Deployment

Recognize when to use Zero Touch Installation (ZTI) and Lite Touch Installation (LTI) in deploying Windows Vista

Recognize when to upgrade or do a clean install of Windows Vista

Identify the factors involved in choosing a Windows Vista installation method

Identify considerations for dualbooting Vista with Windows XP and Windows 2000

Analyze the business environment and select an appropriate deployment method

Identify how to prepare a system for a Windows Vista deployment

Recognize the minimum hardware requirements for a Windows Vista Capable and Premium Ready PC

Recognize how to use the Windows Easy Transfer wizard to migrate user state data

Recognize how to use ScanState to migrate user data

Prepare to deploy Windows Vista

Recognize how to deploy an image using Windows PE and ImageX

Recognize the tools and techniques used in a basic image-based deployment of Windows Vista

Identify checks and post-installation tasks for deploying Windows Vista

Recognize how to use LoadState to migrate user state data

Deploy a Windows Vista image

Course Number:
mv_mvet_a01_it_enus

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Troubleshooting Windows Vista Deployments

Overview/Description
Microsoft Windows Vista provides diagnostics and tools to help reduce troubleshooting support costs and user interruptions. Windows Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista cannot automatically correct a problem, it provides support resources to help technical support correct it in a timely manner. This course demonstrates troubleshooting startup issues with the Vista operating system when it is dual-booted with another operating system, and using the Window Recovery Environment when Vista will not start. In addition, it explores troubleshooting operating system services using Event Viewer, command-line tools, and System Configuration. It also shows how to troubleshoot hardware devices and their drivers using Device Manager and System Restore, resolve printing problems using the driver store, and use BitLocker Drive Encryption.

Target Audience
Support personnel supporting Windows Vista; technical professionals.

Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues

Expected Duration (hours)
2.5

Lesson Objectives

Troubleshooting Windows Vista Deployments

Recognize how to use BCDedit to choose the default operating system

Identify the security considerations for using Windows RE

Recognize how to use Startup Repair

Match command prompt diagnostic and troubleshooting tasks to descriptions

Recognize how to use the Event Viewer to view event logs

Recognize examples of how system configuration can be used to troubleshoot services

Recognize how to start, stop, activate, and disable services manually using the Net command and sc.exe

Troubleshoot Windows Vista deployments

Recognize procedures for troubleshooting Vista hardware and physical features

Recognize how to view printers and their properties in Print Management

Recognize commands for adding device drivers to the driver store

Recognize how to enable BitLocker drive encryption

Identify how to recover access to data using BitLocker Drive Encryption

Recognize how to back up the BitLocker recovery password using Group Policy

Recognize how to back up the BitLocker recovery password to multiple locations

Configure and troubleshoot access to resources

Course Number:
mv_mvet_a02_it_enus

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Configuring and Troubleshooting Windows Vista Security

Overview/Description
Microsoft Windows Vista provides enhanced security features to help protect computers from malicious attacks, spyware, and other unwanted software that can be installed on your system when it is connected to the Internet. Vista also ensures that computers are kept up to date by automatically installing the latest security patches and updates. This course discusses how to secure Internet Explorer, and configure Windows Firewall and Windows Defender to secure computers. It also explains how to keep computer security up to date using Windows Update and Windows Server Update Services.

Target Audience
Support personnel supporting Windows Vista; technical professionals

Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues

Expected Duration (hours)
3.0

Lesson Objectives

Configuring and Troubleshooting Windows Vista Security

Identify the functions of Internet Explorer Protected Mode

Recognize how to check a web site using the Phishing Filter

Recognize how to install and delete ActiveX controls

Recognize how to set advanced security options for Internet Explorer 7

Configure and troubleshoot security for Windows Internet Explorer 7

Identify Windows Firewall settings

Recognize how to use Windows Firewall with Advanced Security (WFAS) to specify advanced firewall settings

Identify the steps for troubleshooting firewall issues

Recognize how to use Windows Defender to manually scan your computer

Recognize how to configure Windows Defender

Troubleshoot Windows Defender and Windows Firewall issues

Identify the features of Windows Server Update Service (WSUS)

Recognize how to configure automatic updates using Group Policy

Recognize how to troubleshoot client self-update issues

Recognize how to view updates and change settings in Windows Update

Apply security patches and updates in Windows Vista

Course Number:
mv_mvet_a03_it_enus

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Configuring and Troubleshooting User Access on Windows Vista

Overview/Description
Microsoft Windows Vista offers enhanced authentication mechanisms to allow legitimate users to log on to systems. These authentication mechanisms include using smart cards, biometrics, and username and password credentials. Once a user is logged onto the computer, Vista authorization allows the user specific permissions to access resources on that specific computer or on the network. Vista also includes a new feature called User Account Control, which provides a way to elevate privileges on the computer to perform specific administrative tasks, such as install an application. This course discusses authentication and authorization, and how to troubleshoot them using auditing. It also explains User Account Control and how to configure it at the computer and domain level.

Target Audience
Support personnel supporting Windows Vista; technical professionals.

Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues

Expected Duration (hours)
2.0

Lesson Objectives

Configuring and Troubleshooting User Access on Windows Vista

Recognize how to troubleshoot authentication problems using Event Viewer

Match Access Control services, the Cryptography services, and the secure OS to their functions during logon

Recognize how to encrypt a file or folder and give additional users access

Recognize how to recover encrypted files or folders

Recognize how to troubleshoot user authorization on Windows Vista

Troubleshoot Vista user security issues and access

Troubleshoot Windows Vista user access

Distinguish between the tasks a standard user and an administrator can perform using User Account Control (UAC)

Recognize how to view elevation prompts in Vista

Recognize how to mark an application to always run elevated

Recognize how to open the command prompt window with elevated privileges

Recognize how to enable and disable UAC policy settings

Configure and troubleshoot Windows Vista user access control

Course Number:
mv_mvet_a04_it_enus

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Managing and Troubleshooting Windows Vista Systems

Overview/Description
Many of Microsoft Windows Vistas new and enhanced tools can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting local group policies. Group Policies consist of Group Policy Objects (GPOs), which are used to configure system-wide or user-based settings, and are automatically applied to prevent problems and implement standards. For easier administration, event forwarding can be used to monitor events on multiple Windows Vista systems using one central location. The improved Task Scheduler is another management tool that can be used to complete administrative tasks on Vista machines. This course demonstrates how to manage and troubleshoot Group Policy settings, event forwarding, and Task Scheduler.

Target Audience
Support personnel supporting Windows Vista; technical professionals.

Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues

Expected Duration (hours)
2.0

Lesson Objectives

Managing and Troubleshooting Windows Vista Systems

Identify the features of GPO inheritance in Vista

Recognize how to open local group policies using the Group Policy Objects Microsoft Management Console (MMC) snap-in

Recognize how to view the settings for a domain policy

Recognize how to determine the policy settings using the Resultant Set of Policy (RSoP) in logging mode

Recognize how to generate Resultant Set of Policy reports

Recognize how to create a custom view of a Group Policy instance

Troubleshoot policy settings in WIndows Vista

Recognize the steps to configure computers to forward and collect events

Recognize how to configure an event subscription

Recognize how to troubleshoot event subscriptions

Recognize how to create a task in Task Scheduler

Identify Task Schedulers task management functions

Recognize how to troubleshoot task scheduler

Configure event forwarding and Task Scheduler in Windows Vista

Course Number:
mv_mvet_a05_it_enus

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Troubleshooting Windows Vista Performance and Reliability

Overview/Description
Microsoft Windows Vista includes the Windows Reliability and Performance Monitor, a tool that provides multiple data monitoring and collection utilities for evaluating a systems performance and reliability. It can also be used to monitor the performance and reliability of remote systems. The information that is gathered in Reliability and Performance Monitor can assist in troubleshooting stability issues on Windows Vista systems. This course demonstrates how to use the various features of the Performance Monitor and the Reliability Monitor, including collecting data sets and viewing reports.

Target Audience
Support personnel supporting Windows Vista; technical professionals.

Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues

Expected Duration (hours)
2.0

Lesson Objectives

Troubleshooting Windows Vista Performance and Reliability

Identify the features of the Windows Reliability and Performance Monitor mmc console

Recognize how to monitor and optimize memory using Performance Monitor

Recognize how to add counters to Performance Monitor

Recognize how to monitor and optimize the processor using Performance Monitor

Recognize how to monitor and optimize the disk subsystem using Performance Monitor

Recognize how to monitor and optimize the network using Performance Monitor

Monitor performance using Performance Monitor.

Recognize how to use Reliability Monitor results

Recognize how to create a Data Collector Set

Recognize how to schedule data collection start and stop conditions

Recognize how to view reports in the Windows Reliability and Performance Monitor

Troubleshoot reliability using the Reliability Monitor in Windows Vista

Interpret data using the Reliability Monitor

Course Number:
mv_mvet_a06_it_enus

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Configuring and Troubleshooting Windows Vista Networking

Overview/Description
Microsoft Windows Vista provides the Network and Sharing Center to configure and diagnose networking connectivity. This feature also allows you to configure access to the network through wireless connections, and remote access using VPNs and Remote Desktop. Windows Vista can also use group policies to configure network security to encrypt traffic over the network when network services are being utilitized. This course demonstrates how to use the Network and Sharing Center to configure and troubleshoot network connectivity, wireless access, and remote access. It also outlines how to configure network security.

Target Audience
Support personnel supporting Windows Vista; technical professionals.

Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues

Expected Duration (hours)
2.5

Lesson Objectives

Configuring and Troubleshooting Windows Vista Networking

Recognize how to configure network connections

Recognize how to enable or disable sharing and discovery services in the Network and Sharing Center

Recognize how to view a network map using the Network and Sharing Center

Recognize the steps in determining network problems using ping

Identify how Tracert is used to trace a route of a packet

Identify how to use nslookup to troubleshoot DNS

Match ipconfig DHCP troubleshooting options to descriptions

Troubleshoot connectivity in Windows Vista

Recognize how to configure wireless network security

Recognize how to troubleshoot the wireless network connectivity problems

Identify how to enable printer sharing over the network

Recognize how to add a new IPSec policy

Identify netsh commands to view and troubleshoot IPSec

Troubleshoot access to network and wireless resources

Recognize how to configure advanced VPN options in Windows Vista

Recognize how to configure a VPN in Windows Vista

Recognize how to connect to another system using the Remote Desktop

Recognize how to enable Remote Assistance in Windows Vista

Identify how to troubleshoot remote desktop

Identify the VPN settings that cause connection failures

Identify what to check for when troubleshooting remote assistance

Configure remote access in Windows Vista

Course Number:
mv_mvet_a07_it_enus

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Maintaining and Supporting Applications on Windows Vista

Overview/Description
Microsoft Windows Vista takes advantage of the Windows Installer engine to install, maintain, and remove applications through the use of installation packages. Administrators can deploy these packages using various tools, including the MsiExec command-line tool, installation wizards, SMS, and the Group Policy Software Installation. Administrators can also take advantage of Software Restriction policies to ensure only specific applications are run on Vista client machines within a domain environment. This course demonstrates how to deploy, maintain, and troubleshoot applications on Windows Vista computers. It also explains how to set up and troubleshoot Software Restriction policies.

Target Audience
Support personnel supporting Windows Vista; technical professionals.

Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues

Expected Duration (hours)
1.5

Lesson Objectives

Maintaining and Supporting Applications on Windows Vista

Recognize how to work with Windows Installer using MsiExec.exe

Identify how to use SMS to deploy applications, and manage security patches and assets

Recognize how to troubleshoot Windows Installer issues

Recognize how to add a software installation package and distribute it to users using Group Policy

Recognize how to configure installation options for applications

Recognize how to troubleshoot Group Policy application deployment

Recognize how to adjust program compatibility settings

Deploy and troubleshoot applications in Windows Vista

Recognize how to open software restriction policies in the Group Policy editor

Recognize how to create a new software restriction policy

Recognize how to troubleshoot software restriction policies

Create and troubleshoot software restriction policies in Windows Vista

Course Number:
mv_mvet_a08_it_enus

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