Advanced Management Skills Curriculum Outline
Managing in a Global Business Environment
Overview/Description
Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic drivers for change is imperative. In order to survive, managers need to be able to respond appropriately, not just for today, but for the organization's future success. This means they must plan, organize, direct, and control resources across time, distance, and cultures. Furthermore, in this ever-changing environment the manager must now attract, retain, and promote a diverse workforce. This course seeks to provide a systematic understanding of how to manage change in a global business context.
Target Audience
The target audience for this path is senior level directors, senior managers of strategic business units, and advanced level managers. It would also be of interest to managers working in governmental agencies or nonprofit organizations where increasing business complexity places a premium on management having these advanced management skills. The course would also be suitable for those high performing executives wishing to take on a significant corporate leadership position.
Expected Duration
3.0 hours
Objectives:
Lesson Overview
recognize the benefits of understanding the drivers of change Managing Strategic Change
- recognize techniques to manage strategic change in a given scenario
Change and Understanding Transitioning
- recognize how to apply the three-phase transitioning process for change
Implementing Change
- match each step of the eight-step process for managing change to an example
Lesson Overview
- identify the benefits for businesses of adopting a globalization strategy
Understanding Globalization
- ascertain the actions management can take to manage the impact of globalization in a given scenario
Management's Globalization Strategy
- distinguish between examples of the competitive forces behind the global transition process
- recognize examples of two approaches to the global transition process
Organization Structure in a Global Environment
- match the management styles to each globalized organizational structure
- identify the four types of globalized organizational structures
The Effective Global Manager
- recognize examples of the capabilities of effective global managers
- recognize the four factors that define effective global management
Lesson Overview
- identify the rewards of managing diversity in the organization
Why Diversity Matters
- recognize examples of how the learning-and-effectiveness diversity model increases organizational effectiveness
Diversity Management Strategies
- use effective communication strategies to manage diversity in a workplace scenario
- match communication strategies for managing diversity to examples
Back to ListManaging Cross-Functions
Overview/Description
Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of value chains. These developments place a premium on managers implementing new strategies to develop organizational learning and knowledge management which are key drivers in delivering success.
Target Audience
The target audience for this path is senior level directors, senior managers of strategic business units and advanced level managers. It would also be of interest to managers working in a governmental agency or nonprofit organization where increasing business complexity places a premium on management having these advanced management skills. The course would also be suitable for those high-performing executives wishing to take on a significant corporate leadership position.
Expected Duration
3.0 hours
Objectives :Lesson Overview
Recognize the benefits of the value chain Global and Transnational Strategic Management Processes
Recognize examples of transnational business strategies Match each element of the transnational strategic management process with its example Porter's Value Chain Model
Recognize examples of how the value chain contributes to competitive advantage Value Chain Dynamics
Recognize ways in which value chain dynamics can create value and solve problems Lesson Overview
Identify the benefits of cross-functional teams in an organization Cross-Functional Excellence
Recognize examples of the requirements to develop cross-functional excellence Managing and Resourcing Cross-Functional Teams
Recognize best practices for managing a cross-functional team in a workplace scenario Virtual Team Management
Determine how to improve the effectiveness of a virtual team in a given scenario Lesson Overview
Recognize the benefits of effective knowledge management for employees of an organization The Knowledge Management Journey
Analyze the core processes of knowledge management in a given a scenario Knowledge Management Techniques
Classify examples of knowledge management activities according to whether they represent innovation cycles or knowledge-sharing cycles
Course Number: mgmt_02_a02_bs_enus
Back to ListManaging for High Performance
Overview/Description
Managers today must deal with a myriad of business challenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing the talent to the competition. In addition, managers need to be able to evaluate an individual's performance and provide clearly defined outcome-based performance standards that create a benchmark for success. This requires managers to learn how to develop, coach, motivate, and inspire their high performers.
Target Audience
The target audience for this path is senior level directors, senior managers of strategic business units, and advanced level managers. It would also be of interest to managers working in a governmental agency or nonprofit organization where increasing business complexity places a premium on management having these advanced management skills. The course would also be suitable for those high-performing executives wishing to take on a significant corporate leadership position.
Expected Duration
4.0 hours
Objectives :Lesson Overview
Recognize the benefits of learning how to manage the talent in your organizationLeadership and Vision for High Performance
Recognize examples of the five fundamental components for success in leadership development initiativesMeasuring Performance
Implement one of the eight steps for performance management in a given scenarioRecruiting for High Performance
Recognize an example of the performance-based selection processLesson Overview
Recognize the benefits of being proactive when managing high performersRetaining High Performers
Recognize examples of using the four-step model to retain high performersRewarding and Compensating High Performance
Recognize the key factors and components when determining appropriate competency-based pay for high performersLesson Overview
Identify the benefits of personal development interventions Setting Higher Standards and Motivating for Achievement
Recognize examples of creating a high-performance culture using motivationDeveloping High Performers through Training
Apply techniques to develop high-performing employeesMatch employee life interests to the core business functions through which they can be expressedMotivating through Feedback
Apply the clarity test to the feedback in a given performance-oriented scenarioManaging Performance Problems
Assess the performance problems of a direct report in a given scenarioRecognize examples of the five dysfunctions commonly associated with poorly performing employeesCourse Number: mgmt_02_a03_bs_enusBack to ListManaging Managers
Overview/Description
Senior managers provide a vital connection between organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that the organization's strategy is translated into action. These managers often need guidance, feedback, and appraisal on the application of business strategy. Managing managers is likely to be a greater challenge than ever before. It requires a new set of skills, insights, and competencies to drive performance and improve the bottom line. Successful managers must not only have the ability to continuously drive their managers to respond to change and stay ahead of the learning curve, they must also cope with any performance impediments, execute strategy, and deliver results.
Target Audience
The target audience is senior level directors, senior managers of strategic business units, and advanced level managers. It would also be of interest to managers working in government agencies or nonprofit organizations where increasing business complexity places a premium on management having these advanced management skills. The course is also suitable for those high performing executives wishing to take on a significant corporate leadership position.
Expected Duration
3.5 hours
Objectives :Lesson Overview
Identify the responsibilities of the managerial role Building a Winning Team of Managers
Recognize examples of methods to build a winning team of managers Effective Delegation
Delegate tasks effectively in a given scenario Identify the benefits of effective delegation Negotiating, Influencing, and Persuading
Use effective negotiation techniques in a given scenario Lesson Overview
Identify the characteristics of performance management strategies Empowering and Motivating through Mentoring
Recognize examples of effective managerial mentoring Identify the benefits of mentoring Coaching for High Performance
Sequence examples of the steps you can take to build high performance through coaching Identify the benefits of high-performance coaching Lesson Overview
Identify the signs that indicate a manager may be misplaced as a manager of managers in a given scenario Power and Politics in Managing Managers
Recognize examples of how organizational politics apply to managers Managing a Non-Performing Manager
Recognize techniques to manage non-performing managers Managing Conflict
Recognize which strategy to use to manage conflict in a given scenario Identify the benefits of conflict
Course Number: mgmt_02_a04_bs_enus
Back to ListManaging Upward Relationships
Overview/Description
Managing upward relationships is the art of consciously improving collaboration with superiors so that subordinate managers can reap the best personal and organizational results. Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall life quality of all concerned. This course attempts to explain the dynamics of power and politics and explores the common grounds between two levels in the organizational hierarchy. Managers need to have necessary interpersonal skills required for succeeding in upward relationships. The focus is on the skills and strategies that support building positive and productive upward relationships and optimizing individuals' and organizations' performances. This course also offers the managers a common-sense perspective on how to keep their bosses happy, productive, and successful for their own success and for fostering a good work environment. This requires managers to learn how to cope with difficult bosses and how to manage their upward relationships.
Target Audience
The target audience for this path is senior level directors, senior managers of strategic business units, and advanced level managers. It would also be of interest to managers working in governmental agency or nonprofit organization where increasing business complexity places a premium on management having these advanced management skills. The course would also be suitable for those high performing executives wishing to take on a significant corporate leadership position.
Expected Duration
3.0 hours
Objectives :Lesson Overview
Recognize examples of effective strategies for managing upward relationships Power and Politics in Managing an Upward Relationship
Recognize how politics are used in managing an upward relationship in a given scenario Building Agreement, Credibility, and Trust
Recognize how to build credibility and trust with your boss Identify the benefits of being able to manage your boss to build agreement Lesson Overview
Recognize the benefits of empowering your boss Understanding the World of Your Boss
Recognize examples of your boss's needs Managing Expectations
Recognize examples of what your boss can realistically expect from you Recognize examples of what you can realistically expect from your boss Lesson Overview
Recognize the benefits of being able to manage a difficult boss Giving and Receiving Criticism
Recognize how to deliver positive criticism in a given scenario Recognize how to accept criticism positively in a given scenario Resolving Conflict with Your Boss
Resolve conflict with your boss in a given scenario
Course Number: mgmt_02_a05_bs_enus
Back to ListAdvanced Management Skills Simulation
Overview/DescriptionManagers today must rely on more than just their own abilities and talents; they must rely on their employees. Without the support of team leads and peak performers, the success of business initiatives is rarely guaranteed. But simply surrounding oneself with capable people isn't enough. Managers must learn to develop, coach, and motivate their team leads and high performers if they hope to see their organizations thrive. The simulation Advanced Management Skills is designed to provide participants with the opportunity to practice personnel management skills in a secure, virtual environment. Over the course of the simulation, participants will be tested on the objectives of managing change and transitions, creating a high performance culture, coaching for high performance, managing performance through feedback, managing poor performance, and delegating tasks effectively. The simulation Advanced Management Skills comprises three scenarios and is based on the SkillSoft Series Advanced Management Skills. Throughout the simulation, links are provided to the following SkillSoft courses: MGMT_02_a01, MGMT_02_a03, MGMT_02_a04, and MGMT_02_a05.
Target AudienceMid- and senior level managers, directors of strategic business units, and advanced level managers
Expected Duration (hours)0.5
Lesson ObjectivesAdvanced Management Skills Simulation
- managing change and transitions.
- creating a high performance culture.
- coaching for high performance.
- managing performance through feedback.
- managing poor performance.
- delegating tasks effectively.
Back to List
Advanced Management Skills
In order to survive, managers need management training to be able to respond appropriately, not just for today, but for the
organization's future success. This means they must plan, organize, direct, and control resources across time, distance, and
cultures. Furthermore, in this ever-changing environment the manager must now attract, retain, and promote a diverse workforce.
This business training course seeks to provide a systematic understanding of how to manage change in a global business context.
Today, management training needs to address the complex problems and challenges of the current global business environment.
Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff
time, and cooperate with each other. This business training will help managers develop a degree of systems thinking where managers
operate in a large interconnected system of value chains. These developments place a premium on managers implementing a new
management development strategy of organizational learning and knowledge management which are key drivers in delivering success.
This management training course will examine what organizations need to do to ensure that they attract high performers, how
they allow this talent to thrive, and, most importantly, how to avoid losing the talent to the competition. In addition, managers
need to be able to evaluate an individual's performance and provide clearly defined outcome-based performance standards that
create a benchmark for success. This requires managers to learn how to develop, coach, motivate, and inspire their high performers.
Successful managers must not only have the ability to continuously drive these top performers to respond to change and stay
ahead of the learning curve, they must also cope with any performance impediments, execute strategy, and deliver results.
Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company
and this business training course will demonstrate how taking advantage of that responsibility will strengthen motivation,
productivity, and overall life quality of all concerned. Managers need to have necessary interpersonal skills required for
succeeding in upward relationships. The focus is on the skills and strategies that support building positive and productive
upward relationships and optimizing individuals' and organizations' performances. This management training course also offers
managers a common-sense perspective on how to keep their bosses happy, productive, and successful for their own success and
for fostering a good work environment.
Benefits of CBT Direct’s Online Advanced Management Training
CBT Direct boasts the most beneficial online training on the market. With CBT Direct’s online training, you have the flexibility
to study on your schedule, and with the speed and reliability of the internet, CBT Direct’s management training course is accessible
anywhere you have an internet connection. Convenience finally costs less with CBT Direct - the most affordable online training
solution today.
The unique design of CBT Direct’s management training course emphasizes learner initiative, self-management and experiential
learning. CBT Direct’s online course design begins with the definition of user-focused performance objectives and then proceeds
to the selection and implementation of instructional strategies and learning activities appropriate for those objectives. This
effective instruction model for CBT Direct’s management training course ensures the greatest level of comprehension and retention.
Who Benefits from CBT Direct’s Advanced Management Training?
The Advanced Management Training course is for senior level directors, senior managers of strategic business units, and advanced
level managers. It would also be of interest to managers working in governmental agencies or nonprofit organizations where increasing
business complexity places a premium on management development. The course would also be suitable for those high performing
executives wishing to take on a significant corporate leadership position.
What Professionals Will Learn from CBT Direct’s Advanced Management Training
With CBT Direct’s online management development training, students will learn techniques to manage strategic change, how to
apply the three-phase transitioning process for change, identify the benefits for businesses of adopting a globalization strategy
and the capabilities of effective global managers. The ability to identify the rewards of managing diversity in the organization
as well as recognize examples of how the learning-and-effectiveness diversity model increases organizational effectiveness will
be greatly increased while using this business training.
Students will be shown how to use effective communication strategies to manage diversity in a workplace scenario, recognize how
the value chain contributes to competitive advantage and ways in which value chain dynamics can create value and solve problems.
Using this management training will enlighten the manager about the benefits of cross-functional teams in an organization and
practices for managing a cross-functional team. Click here to see a detailed curriculum outline.
Individuals will recognize the benefits of effective management development for employees of an organization, how to manage
the talent in your organization and the benefits of being proactive when managing high performers. This management training will
demonstrate the benefits of personal development interventions, techniques to develop high-performing employees, as well as
identify the responsibilities of the managerial role while building a winning team of managers.
Managers can use this business training to learn how to delegate tasks effectively, identify the benefits of effective
delegation, use negotiation techniques and identify the characteristics of performance management strategies with examples of
effective managerial mentoring. CBT Direct’s management training will offer examples of the steps you can take to build high
performance through coaching, show how organizational politics apply to managers and techniques to manage non-performing managers
or conflict while delivering or accepting positive criticism.
Professionals, while pursuing their management development, will recognize how politics are used in managing an upward
relationship, how to build credibility and trust with your boss, show you what your boss can realistically expect from you
and what to expect from your boss. Finally, students using this online management training will recognize the benefits of being
able to manage a difficult boss.
Advanced Management Skills
