Management Excellence: Performance-Based Appraisals Curriculum Outline
Performance-based Appraisals Simulation
Overview/Description
The process of evaluating an employees performance is not always smooth: it takes time; it makes people nervous; and some see it as intrusive or confrontational. Thankfully, this is not the way things have to be when performance-based appraisals are employed. This simulation will test the concepts of the performance appraisal process as the learner uses the strategies and procedures that are designed to improve the quality of the organizations mission, values, and achievements. As the manager of a call center for High Gear Outfitters, a manufacturer of high-end outdoor gear, the learner will be assigned the task of seeing a PBA initiative through from introduction to implementation. The simulation is broken into three distinct scenarios. Each scenario will cover a selected segment of the PBA process, testing the learners knowledge and adaptability. This simulation provides links to the following SkillSoft courses: MGMT0141, MGMT0142 and MGMT0143.
Target Audience
Senior staff, human resources managers, department and division managers, supervisors, team leaders, front-line staff
Expected Duration
0.5 hours
Lesson Objectives:
Performance-based Appraisals Simulation
Launching a PBA initiative. Involving the right people. Introducing a PBA initiative. Engaging employees in the PBA process. Establishing performance goals. Encouraging employee empowerment. Encouraging open communication. Overcoming resistance to the PBA process. Back to ListEffective Management: Performance-based Appraisal
Overview/Description
Anyone who works in an organization is already familiar with employee and management evaluations. And, if you have spent much time with any one organization, you know that the process of evaluating an employees performance is not always smooth; it takes time, it makes people nervous, and some see it as intrusive or confrontational. Thankfully, this is not the way things have to be. This course will introduce you to the concept of the performance appraisal process and provide you with strategies and procedures that will help you implement this effective strategy in your organization, improving the quality of the organizations mission, values, and achievements.
Target Audience
Senior staff, human resources managers, department and division managers, supervisors, team leaders, front-line staff
Expected Duration
2.5 hours
Lesson Objectives:
The FAQs about PBA
Recognize the value of the performance-based appraisal process. Identify the elements of an effective performance-based appraisal process. Sequence the steps necessary to implement the performance-based appraisal process. Select strategies for getting employees involved in the performance-based appraisal process. Creating a Collaborative Environment
Recognize the critical importance of creating and maintaining a collaborative work environment. Discriminate between effective and ineffective interpersonal communication. Differentiate between intrinsic and extrinsic motivations. Differentiate between activities that create time and activities that consume time. Becoming a Performance Manager
Recognize that the value strategies associated with performance-based appraisals contribute to a management style. Identify actions consistent with effective coaching. Identify the components of an effective mentoring process. Identify steps a manager should take when working with a difficult employee. Potential, Performance, and Empowerment
Recognize the benefits of a performance appraisal process from both business and personal points of view. Choose strategies to identify an employees or job candidates potential. Identify attributes of the high-performance employee. Specify situations in which an employees actions show empowerment. Back to ListDesigning Successful Performance-based Appraisals
Overview/Description
No one has to tell you that, in order to remain competitive, your organization must be willing and able to take on new challenges and to adjust quickly to changes in the market. This is no small task. The challenge is much easier, however, if you walk into your office every day greeting familiar faces--a staff that not only knows you, but stands with you, shoulder to shoulder, sharing the same commitment to excellence. But, if a considerable amount of your time is spent recruiting, hiring and training because your organization is just a stop on an employees way to something else, you have a problem. Fortunately, there are solutions. This course provides strategies for implementing a performance-based appraisal process that adds quality to employees productivity, empowerment, and loyalty.
Target Audience
Human resource managers, department managers, supervisors, team leaders
Expected Duration
2.5 hours
Lesson Objectives:
The PBA Architecture
Recognize the basic structure of the performance-based appraisal (PBA) process. Identify strategies for manager-employee collaboration using the performance-based appraisal process. Identify strategies for sustaining performance partnerships. Label goals that support the PBA process as designed for use by an individual or by a team. PBA: The Designers Tool Set
Recognize the importance of creating a solid foundation for the implementation of the performance-based appraisal process. Identify employee qualities that are enhanced by the performance-based appraisal process. Sequence events related to an employees performance-based appraisal. Choose activities that will prepare the employee and the manager for the performance-based appraisal conference. PBA: The Building Blocks
Recognize the value of the performance-based appraisal process for front-line managers. Choose strategies for building on employee common interests to support the performance-based appraisal process. Choose roles a manager can assume within a department to promote performance. Identify strategies to implement the performance-based appraisal process for a department. PBA: In Production
Recognize the importance of providing consistency in the performance-based appraisal process. Identify effective strategies for maintaining a performance-based appraisal system throughout change. Identify strategies for overcoming resistance to the performance-based appraisal process. Identify strategies to assure effective maintenance of the performance-based appraisal process. Back to ListImplementing Performance-based Appraisals
Overview/Description
Have you ever wanted to take on the world but had no idea of how to begin? Implementing the performance-based appraisal process in your department or organization is far less complicated than taking on the world, but it does require some strategic thinking and planning. This course provides you with information about the nature and structure of the performance-based appraisal process and the background information you will need to get things up and running. Implementing the performance-based appraisal process in your department may not be as difficult as taking on the world, but, when implemented properly, it can make you feel as though you are on top of the world.
Target Audience
CEOs, COOs, human resource directors and staff, department managers, supervisors, team leaders, employees
Expected Duration
2.5 hours
Lesson Objectives:
The PBA Building Blocks
Recognize the value of a strong foundation for the implementation of the PBA process. Sequence the events necessary to prepare the department for the implementation of the PBA process. Identify the elements of a successful performance goal. Identify appropriate items to be included in a performance-based appraisal portfolio. Implementation: The Role of the Manager
Recognize the importance of the managers role in the PBA process. Sequence the implementation of the PBA process over its first three months. Differentiate between an observation and an evaluation. Sequence the activities that make up an annual appraisal. Implementation: Opportunities for the Employee
Recognize the value of encouraging employees to participate in the PBA process. Identify activities related to the PBA process that improve performance. Identify strategies that can be used to help employees evaluate their own performance. Select activities that will help employees prepare for and participate in their annual appraisal. Continuous Benefit: PBA in Action
Recognize the benefit the PBA process provides an entire organization. Identify the benefits of the performance-based appraisal process for the employee. Identify the benefits of the performance-based appraisal process for the department manager. Identify the benefits of the performance-based appraisal process for the entire organization. Back to ListPerformance-based Appraisal: An Employee View
Overview/Description
Recently, 100 people polled at random were asked, If you had a choice, would you rather be a driver or passenger? The overwhelming response was, driver. All of us like to feel we are in control of our lives. Naturally, this extends to our life on the job, too. You might want to think of this course, which focuses on the performance-based appraisal process, as a drivers manual. It will help you understand what the performance-based appraisal process is and how it can help you sit in the drivers seat when it comes to your career and advancement. This course will give you helpful hints and important suggestions for managing the information that goes into your annual performance appraisal, and how you can use the appraisal process throughout the year to set goals and measure your progress toward achieving them. Once you have mastered the strategies and techniques offered through the performance-based appraisal process, youll be ready to put your career into hyper-drive.
Target Audience
CEOs, COOs, human resources staff, managers, supervisors, team leaders, and employees
Expected Duration
3.0 hours
Lesson Objectives:
The Performance Employee
Recognize the importance of the performance-based appraisal process for performance improvement. Identify the people with whom an employee can form partnerships focused on improving performance. Choose the attributes of effective communication. Sequence the activities necessary to initiate continual planning. Setting Goals: A Strong Beginning
Recognize the value of performance goals in the workplace. Identify important attributes of a performance goal. Sequence the steps that result in setting effective performance goals. Identify activities that will support progress toward achieving performance goals. Making Progress: How Do You Know?
Recognize the benefit of ongoing self-evaluation as part of the performance-based appraisal process. Identify the attributes of self-evaluation. Identify successful strategies for self-evaluation. Identify effective uses of self-evaluation data. Telling It Like It Is: The Appraisal
Recognize the value of the performance-based appraisal process during the annual performance review. Identify examples of appropriate materials to be introduced into the annual review. Identify activities that lead to a collaborative performance review. Select strategies for using the formal appraisal process to set new performance goals. Back to ListAppraising the Performance-oriented Team
Overview/Description
An increasing number of managers has come to recognize the benefit of creating employee teams that bring a common focus to the challenges and opportunities of business. This course guides managers through the important process of identifying team purpose, creating effective teams, evaluating team performance by extending the performance-based appraisal process and, just as important, helping teams prepare for unanticipated challenges.
Target Audience
Senior management, frontline managers, supervisors, team leaders
Expected Duration
3.0 hours
Lesson Objectives:
The Team PBA Process
Recognize the value of forming teams that use the performance-based appraisal process. Sequence the steps required to form a performance team. Select the strategies that create opportunities for employee collaboration. Choose the activities that build team identity. Team Performance
Recognize the benefits of the performance-based appraisal process in a team environment. Sequence the activities necessary for a team to form its operating principles. Identify the strategies for establishing team performance goals. Identify the actions performed by the teams goal manager. Team Evaluation
Recognize the benefits of the team performance-based appraisal process. Identify the strategies for helping teams engage in continual performance evaluation. Sequence the steps a team follows to revise its performance goals. Identify the strategies for aligning individual goals with team goals. Sailing over the Stumbling Blocks
Recognize the importance of having strategies in place to deal with team performance challenges. Sequence the steps involved in resolving issues with a team members inappropriate performance. Identify the strategies for ensuring a smooth transition from an outgoing to an incoming team member. Choose the strategies that explain team purpose and goals to new management. Back to List
Management Excellence: Performance-Based Appraisals
If you work within an organization, you have probably already experienced a performance evaluation.
The process is not always an easy one, and often an employee evaluation is seen as a negative and contentious happening.
The truth is that these assessments are supposed to increase company knowledge, worker productivity and loyalty. It’s much
easier to combat new challenges if a business is joined as a unit of familiar faces working towards the same goals. Our
online training will help you to keep your companies system of performance appraisal on the right track.
Empowerment, values, accomplishment, and loyalty are all important and need to be remembered and focused on when a company
performs their evaluations. CBT Direct’s Online Performance Evaluation Training contains useful strategies for building and
implementing on these terms to make sure that they are done the right way and send the right message. Professionals will learn
that a working performance appraisal is meant to bolster career motivation as well as helping with well-organized goal planning.
Additionally, CBT Direct will explain efficient team building skills as well as how evaluations affect teams and team performance.
Benefits of CBT Direct’s Online Performance Evaluation Training
CBT Direct boasts the most beneficial online training on the market. With CBT Direct’s online training, you have the flexibility
to study on your schedule, and with the speed and reliability of the internet, CBT Direct’s performance evaluation training course
is accessible anywhere you have an internet connection. Convenience finally costs less with CBT Direct - the most affordable online
training solution today.
The unique design of CBT Direct’s performance evaluation course emphasizes learner initiative, self-management and experiential
learning. CBT Direct’s online course design begins with the definition of user-focused performance objectives and then proceeds to
the selection and implementation of instructional strategies and learning activities appropriate for those objectives. This
effective instruction model for CBT Direct’s performance evaluation training course ensures the greatest level of comprehension
and retention.
Who Benefits From CBT Direct’s Online Performance
Evaluation Training?
Our online training is designed to help any senior staff members, management and/or professionals that
deal with the process of employee evaluation and/or team leadership.
What Professionals Will Learn from CBT Direct’s Online
Performance Evaluation Training
Professionals will recognize the elements and important steps concerned with performance-based appraisals as well as
tactics for involving employees in the process. Our online employee evaluation course will examine the need for a collaborative
work setting including communication, motivations and time consumption activities that can effect working together. CBT Direct
will explain how to improve management skills, increase couching skills and offer effective mentoring. Professionals will also
review the process of dealing with co-workers who tend to be difficult.
Our online training will take a look at performance appraisal from a personal point of view along with a managerial or
business standpoint. Professionals will learn to assess employee or applicant potential in addition to pin-pointing which
ones are high-performance. CBT Direct will cover the basis for building collaborations between employees and mangers on top
of strategies that will help sustain existing partnerships. Additionally, the learner will observe the difference between the
roles of the employee and the manager during the performance appraisal process.
Click here to see a detailed curriculum outline.
The learner will be shown how a performance appraisal can also be applied as a useful tool in building corporate teams and
increasing employee opportunities for collaboration. Our online training will clarify the different strategies and actions used
by a team and/or team manager to enhance worker performance and set goals. CBT Direct will give details on resolving the issues
and easing possible transitions that these changes could trigger. Professionals also will consider the benefits of having a
continual employee evaluation.
Our online training is prepared to show you how to take a company and bring it together using a system of performance
appraisal as a way to keep everyone on the same page instead of alienating employees. The overall company view of assessment
does not need to be a negative one because they exist to make improvements as well as assess potential and with CBT Direct
professionals will be fully prepared to change the way employee evaluation is perceived. With our online performance evaluation
training, you will be fully prepared to clean up and/or introduce a performance evaluation system to try and improve multiple
aspects of your personal, employee and company-wide performance.
Management Excellence: Performance-Based Appraisals
